Webinar Recording  

Retail Summit Asia 2025

Session 3: From Scroll to Store

Find out how social commerce, TikTok, and omnichannel experiences are redefining Malaysian retail.

In this session, we reveal how shoppers discover products on social media and convert through seamless online-to-store journeys.

Watch the recording to learn:
• How omnichannel habits shape modern shopping
• Why 71% shop via social media and 87% on TikTok
• How reviews and trust signals drive purchases
• 3 growth hacks to bridge digital discovery with in-store sales